FAQ and Service Guides
Our guides and explainers are designed to give you a clear, step-by-step understanding of our products and services. Each guide is crafted to simplify complex processes, helping you navigate our offerings with ease. Whether you're looking for in-depth instructions, tips for maximizing your use of our services, or insights into our product features, our resources are here to ensure you have all the information you need to make the most of what we offer. Feel free to explore them anytime, and don’t hesitate to reach out if you have any questions!
1. Do you offer worldwide delivery?
Journals - Yes, we provide worldwide delivery for all our journals and performance planning products. No matter where you are located, we can ensure that your order reaches you. For more details on shipping options and delivery times, please visit our shipping information page.
Mentoring - Yes, we provide online resources and video links to support our high performing program. We have mentor's located in North America and Europe who are able to support our northern hemisphere mentees and mentors within Australasia similarly supplying our mentees with expert insight and guidance.
Team Building Course - Our team-building and culture cultivating junior player course are currently only offered in Australia but we hope to grow our base over the next few years.
2. Where are your journals printed and manufactured?
All of our journals are proudly printed and manufactured in Australia. We take great pride in ensuring that every product meets our high-quality standards while supporting local production.
3. Can I request custom designs or ideas for my journals?
Absolutely! We’re always excited to hear your creative ideas and special requests. Whether you have a unique design in mind or specific features you'd like to include, we are open to customisations to make your journals perfectly suited to your needs. Reach out to our team to discuss your ideas!
4. What types of sports and industries have you worked with?
We have extensive experience working with a range of sports and industries, including rugby union, rugby league, netball, and cricket. We’re also keen to expand our collaborations and work with teams and organizations in many other sports and office environments. If you’re involved in a different area, we’d love to explore how we can support you!
5. How can I get in touch with you to discuss my project or request?
You can easily get in touch with us through several channels. Feel free to contact us via email, phone, or live chat on our website. Our team is ready to assist you with any questions, discuss your project details, and help bring your ideas to life.
